Frequently Asked Questions
- Where are you located?
- Acacia Ridge, south side of Brisbane
- Do you sell direct to the Public
- Yes, Public is welcome
- How can you afford to sell at such low prices?
- We are the manufacturer, not a re-seller
- Can I get a sample?
- Samples are available, they sometimes incur a `one-off` charge which will be refunded back on the first order.
- Is there a minimum order?
- Yes, Minimum order quantity (MOQ) for stock size boxes = 1 Bundle per size. Minimum order quantity (MOQ) for plain custom made boxes = 100 per size.
- Do you have a showroom?
- Yes, at our head office at Acacia Ridge.
- Can I collect my order?
- Yes, normal weekday trading hours & Saturday 8-12noon.
- How long does it take once I have placed my order?
- Lead times can vary according to Factory work load at time of order, call for confirmation.
- Do you offer a delivery service?
- Yes, our own company trucks to Metro Brisbane, external Couriers & Freight Companies to other areas or customers own preferred option.
- Do you take Credit Cards?
- Visa/ Master Card, (1%)
- Why choose Boxfactory?
- Because we are Qld`s Leading Packing Box/Carton Manufacturer and Packaging Supplier established for over 86 years. Check out our Google reviews.